Adam Vorisek

To determine why a touchscreen remote controller is blank or does not light up, we first need to talk about why it does light up. MacroAir's standard touchscreen controller is supplied voltage from...

Most MacroAir HVLS fans ship with 100' of CAT5e shielded stranded cable per fan, except for the AVD370 which comes with 50' of CAT5e by default. CAT5 can be extended where necessary, but all CAT5 c...

Fans wobbling/fans shaking is a relatively common complaint and is very rarely related to the product itself. Our blades do not need to be weighed or balanced and there are several mechanisms in pl...

If power is going into a disconnect switch, but power is not coming out of the disconnect switch with the rotary handle in the "On" position, the disconnect switch may not have been assembled prope...

Below you will find instructions for performing process of elimination troubleshooting on networks. This can be time-consuming on larger networks, but is extremely valuable for narrowing down poten...

Below you will find all pages of the AirLynk web browser as well as their functions. To connect to the AirLynk via web browser:   1. Connect the PC via the Ethernet Port Connect a CAT5 Ethernet ca...

HVLS stands for "High Volume, Low Speed" and is a classification of ceiling fan. HVLS fans differ from traditional fans in that they move a large amount of air at a low speed, whereas most fans rel...

If you need a quote for fan parts or want to verify the warranty status, please start a support ticket here or call us at (866)668-3247 option 2 so that our Technical Support personnel can verify t...

Standard Touchscreen: 200' maximum CAT5 length from the touchscreen to the control panel (current models, older models may differ) Controller 4: 200' maximum length from the Controller 4 to the fi...

AVD5 fans use three different motor sizes: one for 8'-14', one for 16'-18', and one for 20'-24'. Available diameters are in increments of 2', except for 22'. If you are unsure what size motor you h...