I Am Doing A Startup On Your Fan And The Digital Remote Said I Need To Call 866-668-3247 To Obtain A Passcode?

The advanced password-protected features on a standard touchscreen controller should not be necessary in a standard fan installation. You may have accidentally pressed an unintended button. Follow the standard setup instructions in the installation manual or reach out to us at (866)668-3247 option 2 so that our Technical Support personnel can verify what is happening.