Adam Vorisek

If a VFD display is blank or will not turn on, confirm the following:   1. Verify that the breaker is turned on. 2. Ensure that the breaker is properly sized for the fan. 3. Confirm that the wire g...

Is the Lincoln Street fan rated for outdoor use? The fan can be mounted outside, but must not be exposed to direct rainfall or other water sources. The wireless RF remote cannot be mounted outdoors...

If you have a fan that is perceived as noisy, start troubleshooting by answering the following questions.  Describe the noise you are hearing (grinding, whining, clicking, frequency, etc.) When wa...

For general FAQs that include the gearbox fan lines, please refer to the General FAQ and the General Troubleshooting FAQ. For questions on controllers used on gearbox fan lines, refer to the Contro...

What is the maximum length of remote cable/CAT5? Standard Touchscreen: 200' maximum CAT5 length from the touchscreen to the control panel (current models, older models may differ) Controller 4: ...

For general FAQs that include the direct drive fan lines, please refer to the General FAQ and General Troubleshooting FAQ. For questions on controllers used on direct drive fan lines, refer to the ...

Why isn't my fan working properly? If your fan will not turn on or does not operate properly, will need specifics in order to help you better diagnose the issue.  What model fan are you working on...

How do I determine the appropriate fan model and quantity for my space? We have an awesome tool on our website called Find Your Fan for this exact purpose. Please click here to find your fan! You c...

To utilize the fire alarm feature on our current fan lines, you will want to tie your normally-closed relay into the orange and orange/white wires of the CAT5. This is typically done at the ground ...

In the course of troubleshooting a Controller 30, MacroAir Technical Support may determine that it is necessary to perform a software update on the device. This process is to only be performed with...