If your fan will not turn on or does not operate properly, we will need specifics in order to help you better diagnose the issue.
- What model fan are you working on?
- Does the fan run at all? If so, will it only run up to a certain speed?
- Is there a fault code on the touchscreen or VFD? If so, what is it?
- Does the touchscreen light up, or is it not powering on?
The Help Center contains individual articles for many issues, but if you are not able to find an article for your particular issue, please start a support ticket here or call us at (866)668-3247 option 2.
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